2. Data Protection

Data Protection

Privacy Statement of

Bachmann electronic GmbH
Kreuzäckerweg 33
6800 Feldkirch, Österreich

and all affiliated entities.
("we", "us")

Regardless of whether you are an existing customer, are just interested in our goods and services, or are visiting our website www.bachmann.info for other reasons, your privacy and the integrity of your data are of utmost importance to Bachmann. For this reason, all companies in the Bachmann Group hereby provide an overview in the "Question - Answer" format of the data we collect, the purposes for which we collect it, how it is processed, and the measures we have taken to protect its integrity.

1. Whose data and what categories of data do we process?

This Privacy Statement exclusively concerns data of natural persons who in any way come into contact with us, and the data can be attributed to these individuals. The following categories of data are collected:

  • Identification and contact details, such as first and last name, email and postal address, phone number, etc.;
  • Information about your interests and desires concerning our goods and services;
  • Contract and billing data, i.e., data derived from contracts entered into between you and us;
  • Data regarding your online behavior and online preferences;
  • Audiovisual data, such as photos taken at trade fairs and other events, material from video surveillance in one of our premises, etc.;
  • Other categories of comparable data.

2. How is your data processed?

The collected data is stored, either fully or partially automatically, organized according to certain criteria, used, shared, transferred, and, if necessary, deleted. Processing also includes providing and retrieving, matching, or linking the collected data.

3. For what purposes is your data processed?

The purposes for which the collected data is processed depend, among other factors, on how you have come into contact with us (e.g., by visiting our website) or what goods and services you receive from us within an existing business relationship. Possible purposes for data processing include the following: advertising and marketing, strengthening customer relationships, providing information (including on social media) about and improving our goods and services, designing customized offers, fulfilling (pre-)contractual or legal obligations, protecting our premises, and preparing for legal disputes.

4. On what legal basis do we process your data and how long is it stored?

You have voluntarily provided your data, and we process this data in accordance with your consent. Additionally, we process data in fulfillment of a (pre-)contractual or legal obligation or based on our legitimate interests. We do not store your data longer than necessary for the respective processing purpose; furthermore, for as long as required by law.

5. To whom do we share your data?

Only those of our employees who absolutely need access to the collected data to perform their job duties are granted access; other employees are excluded from accessing the data. Furthermore, we share your data with other companies in the Bachmann Group and with authorities as required by law. Finally, we also engage sales partners and external service providers ("processors"), e.g., to send our newsletters. In all these cases, we ensure through contractual arrangements that your data is processed only in accordance with this policy and applicable legal regulations.

6. What tools do we use for data collection?

We use video surveillance, voice recording tools, cookies, and other tools to analyze traffic on our website to efficiently collect and analyze relevant data. At the same time, we have implemented state-of-the-art measures to protect collected data from unauthorized access or manipulation, and we have taken additional measures within our organization to ensure that only employees who need this data to perform their duties can access it. Of course, we comply with all applicable laws.

7. What tools do we use to analyze your data?

We use analytical tools ("cookies") to collect data on visitor behavior on our website. Detailed information is available in our cookie settings. If you reject the cookies, no performance data is collected, such as page loading times, user click paths, error or crash reports, page views, or session duration. The functionality of our website is not affected.

Even if you reject third-party cookies, necessary cookies will remain active during your session. These so-called "first-party" cookies, however, will only remain in your browser for the duration of your visit to our website and will be immediately deleted afterward. These cookies are essential for the functionality of our website and will never be used for other purposes.

Additionally, we collaborate with the following partners in data collection and analysis:

Matomo
We use "Matomo 67," an open-source, self-hosted software to collect anonymous usage data for this website. The data regarding visitor behavior is collected to resolve any technical issues and measure the effectiveness of our website and marketing campaigns.

Matomo processes the following data:

  • Anonymized IP addresses, with the last two bytes of the IP address removed;
  • Referrer websites or search engines and keywords;
  • Date, time, and duration of the visit;
  • Country, region, and city of the visitor;
  • Device and software of the visitor (including browser language);
  • Visited pages, including the use of search functions and downloads;
  • Clicks on links (internal and external);
  • Interactions with forms (but without content).

8. Use of Social Media Plugins

This website uses social media plugins (e.g., from Facebook, Twitter, Instagram).

  • Facebook Plugins
    This website includes Facebook elements provided by Meta Platforms Ireland Limited ("Meta"). When activated, a connection to Facebook is established, and your IP address is transmitted. If you click the "Facebook button" and are logged in, Facebook can associate your visit with your account. We do not have access to the content of the transmitted data. We and Meta are jointly responsible for data processing under Article 26 of the GDPR. Data transmission to the USA is based on the EU standard contractual clauses. For more information, please see Facebook's Privacy Statement (https://de-de.facebook.com/privacy/explanation).
  • Instagram Plugin
    This website uses features from Instagram, provided by Meta Platforms Ireland Limited ("Meta"). When activated, a connection to Instagram is established, and information about your visit is transmitted. If you are logged into Instagram, you can link content, thereby associating it with your account. We are jointly responsible with Meta for data processing under Article 26 of the GDPR. For more information, please see Instagram's Privacy Statement (https://privacycenter.instagram.com/policy/).
  • LinkedIn Plugin
    This website uses LinkedIn elements provided by LinkedIn Ireland Unlimited Company ("LinkedIn"). When accessing a page with LinkedIn elements, a connection to LinkedIn is established, and your IP address is transmitted. If you use the "Recommend" button and are logged into your LinkedIn profile, LinkedIn can associate your visit with your account. We do not have access to the transmitted data. We and LinkedIn are jointly responsible for data processing under Article 26 of the GDPR. For more information, please see LinkedIn's Privacy Statement (https://www.linkedin.com/legal/privacy-policy).

9. What rights do you have?

Your rights are derived from the European General Data Protection Regulation (GDPR) and the relevant national regulations (e.g., the Austrian Data Protection Act or the German Federal Data Protection Act). Based on the GDPR, these rights particularly include the following:

  • Right to access (Article 15),
  • Right to rectification (Article 16),
  • Right to erasure (Article 17),
  • Right to restriction of processing (Article 18),
  • Right to data portability (Article 20),
  • Right to object (Article 21).

Once given, consent can be revoked at any time by sending a simple written notification to the address privacy@bachmann.info. Please note that the revocation of consent does not affect the lawfulness of the data processed before the revocation. Additionally, revocation is not possible in certain cases, such as when data processing is required by law.

10. Right to object according to Article 21 of the GDPR

If the processing of your personal data is based on Article 6(1)(e) or (f) of the GDPR, you have the right to object at any time, on grounds related to your particular situation, to the processing of your data, including profiling. If your personal data is processed for direct marketing purposes, you have the right to object to this processing at any time. You are considered the target of direct marketing if you previously subscribed to the newsletter. This also applies to profiling related to direct marketing. After your objection, your personal data will no longer be used for direct marketing (objection according to Article 21(2) of the GDPR).

11. You want to apply for a job—what happens with your data?

We welcome every application, whether submitted by post, email, or through our website's job portal. The data provided during the application process is treated with the same care as all other personal data and is stored, especially in a database system with restricted access.

Additionally, we ensure that the data is accessible only to employees of the central and/or local HR departments and the relevant department heads; it should be noted that the central HR department also acts as a service provider for the companies in the Bachmann Group, and therefore the forwarding of this data may be necessary. By submitting your application documents, we assume you consent to us retaining the data for future job openings; automatic deletion will occur in accordance with the legal provisions.

12. Who can you contact?

For any questions or concerns about data protection, you can contact the data protection manager of the Bachmann Group by emailing privacy@bachmann.info.

The data protection manager will promptly address your concerns or inform you when the issue will be processed. Alternatively, and additionally, you can contact the relevant (national) data protection authority.

13. Can you rely on the content of the Privacy Statement?

Yes, however, we reserve the right to adjust the Privacy Statement from time to time (e.g., due to technical developments or a change in legal circumstances). The most current version can be found on the website www.bachmann.info under the "Privacy" menu.

Feldkirch, January 2025